North Shore Community Health
  • Other
  • Salem, MA, USA
  • Full Time

Behavior Health Provider- LICSW

Salem Family Health Center



We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone who shares our mission and would like to make a real difference in our community, you are a great candidate for us. We currently have a full-time opening for a Behavior Health Provider working in our Salem Family Health Center. The Behavior Health Provider is a Masters level licensed (LICSW) providing integrated primary care/behavioral health services at North Shore Community Health. The clinician in this role will work full-time as a part of a primary care team and will be co-located and embedded in the medical practice. The BHP will be under the direction of Medical Director.

As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!  


  • Provide direct treatment to patients.
  • Provide consultation to primary care staff pertaining to the behavioral health needs of their patients.
  • Consult with primary care providers on an ongoing basis pertaining to the patient's condition and patient's medical and behavioral health care plan and treatment goals
  • Provide treatment for individuals of all ages and their families as needed. Modalities used include: brief treatment; diagnostic assessments; crisis intervention; crisis prevention and management (homelessness, detox, reporting suspected child and/or elder abuse, tenant issues).
  • Provide case management; referral coordination, follow-up and collaboration with area agencies; Develop and access community support services as needed.
  • Provide education/information/assistance in obtaining access to long term behavioral health care and other area human service agencies.
  • Provide education on chronic disease management.
  • Develop self-management goals as directed by the patient care team.
  • Provide culturally competent support services for patients depending on individual needs and preferences.
  • Identify barriers to care, problem solving and identifying solutions both within the health center and with other agencies as needed; provide patient support and advocacy; provide informal supportive counseling and encouragement; provide direct assistance with completion of forms and making appointments; provide all necessary follow up with patients; and, coordinate and/or provide interpreting for patient appointments within and outside of NSCH.
  • Network/collaborate with community leaders, health care providers, community based organizations, and others who contribute to the ongoing assessment of the health needs of this group of patients.
  • Conduct community outreach to: provide information/make referrals to/coordinate services; identify community resources that provide needed support for patients.
  • Provide health education to individuals and groups on prevention and public health risks and problems.
  • Educate staff/providers about target population and community characteristics and needs.
  • Participate in supervision and team and staff meetings, as appropriate.
  • Meet documentation standards in a timely fashion using the electronic health record for each patient contact, (i.e. phone calls, home visits, time with providers, collateral contact, case management and travel time).
  • Keep logs, statistics of patient contacts, as required by the health center.


Essential Clinical Skills:

  • Familiarity of Primary Care/Behavioral Health Integration Models
  • Basic working knowledge of medical conditions
  • Cognitive behavioral treatment
  • Motivational Interviewing
  • Relaxation and stress management techniques
  • Basic knowledge of psychopharmacology and commonly prescribed medications in primary care
  • Familiarity and experience working with patients who have complex medical and behavioral health issues including HIV patients and at-risk and substance-abusing populations
  • Familiarity and experience working with Suboxone treatment for opiate addiction



  • LICSW required
  • Four or more years of experience and training in a community health or mental health center setting; and/or related experience in health/human services and/or social services agency
  • Demonstrated strong communication skills with individuals and/or groups
  • Spanish fluency preferred
  • Good working knowledge of GE Centricity and computer literate in Microsoft Office applications (Excel and Word.)
  • Maintains strict adherence to the NSCH Confidentiality policy
  • Incorporates NSCH values, principles and mission statement into daily activities
  • Complies with all NSCH personnel policies and procedures
  • Strong analytical, problem solving, planning and prioritization skills
  • Self-motivated and self-directed to work within a team and/or work independently
  • Maintain CEU's as required by the state.


The Organization

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services. In 2018, NSCH provided services to 12,998 patients through 57,255 visits. NSCH has 10 services sites: Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law ("protected class status"). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

  • Recruit, hire and promote for all job classifications without regard to protected   class status;
  • Base decisions on employment so as to further the principles of equal employment opportunity;
  • Make promotion decisions are in accord with principals of equal employment opportunity;
  • Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;
  • Make equal employment opportunities available to qualified disabled or handicapped persons;
  • Provide equal employment opportunities to those who are Veterans.


Please visit to apply.  Please include resume, cover letter and salary requirements

North Shore Community Health
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